Bishop's Cleeve Primary Academy

School Meals


SS23 With packed lunch

About Chartwells our catering provider

Our hot meals are freshly prepared and cooked in our kitchen at BCPA.

Separate dining halls provide a space for KS1 and KS2 children to enjoy healthy food with their friends.

Children in KS1 are entitled to a free hot dinner every day - they just need to let their teacher know on the day that they would like a hot dinner when the register is taken.

Meals for children in KS2 are charged at £2.40/day, payable via the Arbor App. Hot lunches must be paid for in advance. Please make sure that you keep your account in credit. If your account is £7.20 in debt (3 lunches) your child will no longer be allowed to have a hot dinner until payment is received. Under these circumstances you will need to bring a packed lunch in for them.

Children are asked each day at morning registration whether they would like a hot dinner, they do not need to be booked in advance. We operate  a system of pre-ordered hot lunches. Each morning, when taking the register, the children will be asked which type of hot dinner they would like: a meat-based meal; a vegetarian meal or a jacket potato. Prior to collecting their meal in the hall, the children will be given a coloured token representing their meal choice to hand to the kitchen staff. This system guarantees children their choice of food and reduces food waste.

Packed Lunches from home

Alternatively, a healthy packed lunch can be bought in from home. We ask that children do not bring fizzy drinks, sweets or chocolate to school. We are a healthy school and we promote a balanced diet for all of our pupils. We are a nut free school, please do not pack anything containing nuts in lunch boxes. 


If you think your child may be eligible for free school meals (not the universal school meals that all KS1 children are entitled to) you can apply via the GCC website Parent Portal.


If your child has a food allergy or intolerance please let us know at the School Office where we will ask you to complete a Health Care Plan alongside Mrs Herd (lead first aider) and Mrs Ginty (school SENDCo).

In addition to this, you will also need to read the letter below and complete the application form for a special diet for your child. Please note it may take up to 5 days from receipt of the form by AIP for a special menu to be available for your child.

Please be aware that if you have notified us of a food allergy or intolerance but NOT completed the form to arrange for an allergy-free menu for your child, Chartwells will only be able to offer a plain jacket potato until they receive a completed form from you.

Please access the forms using the links at the bottom of this page.

Contact details for the Chartwells Team

Charli Shiner – Project & Resource Manager

Charli works closely with James on mobilisation and will be on site to meet the teams. She also works behind the scenes overseeing compliance, training, auditing and will support in project work and added value workshops

Contact telephone number: 07901 090 349


Laura Bisp – Communications & Menu Co-ordinator

Laura will ensure that communications are delivered between the Bristol office, yourselves and the kitchen teams with any updates, themed events, general information and will oversee the launch of new menus.

Contact telephone number: 07929 180 675


Lucy Lewis – Administrator

Lucy will assist the kitchen teams and the Area Managers by processing payroll, answering staff queries and general HR support.

Contact telephone number: 07717 138 748

 Useful Chartwells documents